1. The poster material we use is the high quality silk cloth, with fine texture and smooth surface. It is very thin, not waterproof (A little bit of water can not touch, if you wash your hands please wait completely dry) , but it can be preserved for a long time.
2. Posters in hard plastic tube, we will start fulfill your order in the Next business day, it can take up 2-3 business days to dispatched(A business day does not include Chinese public holidays, Saturdays or Sundays).
3. To ensure that you receive our goods smoothly, please provide the correct delivery address and the recipient’s name, once goods delivery will not be able to change the address.
4. All of my items are of premium quality. but printed poster looks different from pictures of computer screen,As color displayed on every device may be different,the colors of actual products may look a little different from the picture you see,this is absolutely normal,if you cannot accept this,please do not place order.
Attention !!! This is a borderless print, so cannot mount and would need to be stuck on the wall, If you need to install, you can contact us and we will stay out of your border.
All of my items are of premium quality. As color displayed on every device may be different,
the colors of actual products may look a little different from the picture you see,this is absolutely
normal,if you cannot accept this,please do not place order.
Please make sure your postal address is correct!
Normally items will be shipped within 3 business days after receiving the full payment.
Also, the package may delay in some important festival (for example:the Spring Festival and Chrismas,
Chinese National Day)
We accept customized posters.You can upload pictures of you like, such as cartoon, movie, sports, or your baby,
family, friends waiting for you to want any pictures, we will check the photos for you.
please feel free to contact with us if there is any quality issue , item not received etc., refund or replacement
is acceptable.Please do not leave a negative feedback before the contact.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.